FAQ

FAQ’S

HOW LONG DOES IT TAKE?

Your jewellery will be hand ‘made to order’ so please allow up to 3-5 working days for processing and manufacturing. It is important to note that we can only start processing your order once we’ve received payment, so the sooner we get that out of the way, the sooner we can start.

WHERE TO AND HOW MUCH?

Our courier delivers throughout South Africa at a cost of R99 per parcel. However, if your order is over R1000, we’ll ship it to you for free. Consider it our gift to you.

WHAT KIND OF ADDRESS DO YOU NEED?

We’ll be needing a physical address for all shipping within South Africa. Please make sure there is someone at this address to receive the parcel between 8.00am and 5.00pm.

WHEN WILL IT GET HERE?

Please allow 1-2 days after manufacture for your parcel to be delivered. As soon as your parcel has been dispatched you will receive an email with an expected delivery date.

HOW DO I GET THE BEST WEAR OUT OF MY JEWELLERY?

  • Don’t wash dishes or do laundry with your jewellery on.
  • Don’t wear your jewellery in pool.
  • Don’t use jewellery cleaner.
  • Don’t put lotions, perfumes or oils directly onto your jewellery.
  • Put your jewellery on after you have dressed, and take it off before you undress.